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Privacy Policy
Last Updated: 15.06.2026

At Pillar Property Limited (“Pillar”, “we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, interact with our advertising, enquire about our developments, or use our services.

01
Information We Collect

We may collect personal information including:

  • Name
  • Phone number
  • Email address
  • Property preferences
  • Location information
  • Communication records
  • Information submitted through forms, surveys, or enquiries
  • Website usage and browsing behaviour
  • Device and browser information
  • Marketing engagement data
02
How We Collect Information

We may collect information when you:

  • Visit our website
  • Submit an enquiry form
  • Request brochures, price lists, or floor plans
  • Contact us by phone, email, social media, or online chat
  • Register for updates about developments
  • Attend property viewings or events
  • Interact with our advertisements on Meta, Google, or other platforms

We may also collect information through cookies, analytics tools, and advertising technologies.

03
How We Use Your Information

We may use your personal information to:

  • Respond to enquiries
  • Provide property information and updates
  • Arrange viewings and consultations
  • Deliver requested brochures and marketing materials
  • Improve our website and services
  • Understand customer preferences
  • Conduct market research and reporting
  • Manage customer relationships
  • Comply with legal obligations
04
Marketing Communications

With your consent, we may send:

  • Property updates
  • New development announcements
  • Promotional offers
  • Market insights and newsletters

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us directly.

05
Cookies and Website Tracking

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Analyse website traffic
  • Measure advertising performance
  • Personalise user experiences
  • Support remarketing and advertising campaigns

Cookies may be placed by Pillar or third-party service providers including Google, Meta, and other marketing platforms.

You can manage cookie preferences through your browser settings.

06
Analytics and Advertising

We may use services including:

  • Google Analytics
  • Google Ads
  • Meta Pixel
  • Meta Conversion API
  • GoHighLevel CRM
  • Other marketing and analytics platforms

These tools may collect information about your interactions with our website and advertisements to help us improve our marketing effectiveness and customer experience.

07
Disclosure of Information

We may share personal information with:

  • Sales consultants and authorised representatives
  • Marketing and advertising service providers
  • CRM and technology providers
  • Website hosting providers
  • Professional advisers
  • Government agencies where required by law

We do not sell personal information to third parties.

08
Storage and Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification, or disclosure.

Information may be stored securely within New Zealand or by trusted service providers located overseas who maintain appropriate security standards.

09
Access and Correction

You have the right to request access to personal information we hold about you and request corrections if the information is inaccurate.

To make a request, please contact us using the details below.

10
Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any external websites they visit.

11
Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on our website and become effective immediately upon publication.

12
Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Pillar Property Limited

Email: sales@pillar.co.nz

Website: www.pillar.co.nz

Auckland, New Zealand